Terms & Conditions

1. Check in time: 15:00 - Check out time: 11:00 am

2. Smoking is not allowed in any rooms or common areas.

3. Valeni Boutique Hotel operates as a Resort & Spa. The facilities, the limited number of rooms, the services offered and the desire of our guests for relaxation and tranquility make the hotel unfriendly for families with children younger than 16 years old. Thus accommodation is recommended to:

1. Groups of adults and couples
2. Families with children older than 16 years old

4. Use of the hotel facilities (pools, hammam, gym, sauna etc) is available to

1. Hotel guests based on their reservation
2. External visitors, only after contacting us to get informed about:
   1. availability
   2. cost of use
3. Spa treatments are appointment only.
4. Use of spa facilities is allowed for persons above 16 years old.

5. No pets allowed at the hotel.

6. Protective Measures for COVID-19

1. No fee is charged for cancellations 21 days before the confirmed arrival date.

2. For cancellations between 20 and 1 days before the confirmed arrival date:

1. The cancellation fee is 50% of the total stay or
2. You can move the reservation on a later date based on availability without a cancellation fee.

3. Any cancellation after the arrival date results in 100% charge for the days you have already stayed including the cancellation day and 50% for the remaining days.

1. No fee is charged for cancellations 21 days before the confirmed arrival date.

2. For cancellations between 20 and 1 days before the arrival date:

1. The cancellation fee is 50% of the total stay or
2. You can move the reservation on a later date based on availability without a cancellation fee.

3. Any cancellation after the arrival date results in 100% charge for the total stay.

Prepaid discount packages are non refundable, non transferable and cannot be moved to a different date in case of cancellation.